Hi, I'm Francis.

I’m a design leader and music producer based in the DC Metro Area. Over the past fourteen years at Splice and Yahoo, I’ve led teams through some of the hardest problems in creative technology, from defining how AI should fit into the creative process to building the organizations and cultures where great design actually happens.

This site shares the thinking behind my work. I explain how I defined problems, chose opportunities, led teams through uncertainty, and what I learned from setbacks. I show that design leadership is about process and judgment, not just end results.

Here you’ll find my writing on AI-native product vision, high-stakes execution, intentional team scaling, and the cultural shifts I helped shape. If my approach to design leadership interests you, I hope you enjoy the site. Thank you for visiting.


Case Studies

Francis Phan's Agentic UX framework for AI creative tools at Splice
01
Agentic UX
Splice · AI Strategy · Design Vision

Defining how AI should serve human creativity. I led the development of Splice's Agentic UX framework, a principled design philosophy for building AI creative partners, not replacements.

02
Homepage Redesign
Splice · Cross-functional Leadership · Shipped

The most comprehensive top-of-funnel overhaul in Splice's history. A self-initiated initiative spanning three interconnected experiences, shipped under real constraints.

Francis Phan's team scaling and design operations work at Splice
03
Team Scaling & Design Operations
Splice · Org Design

Growing a fragile four-person team into a 12+ person design organization with senior talent from YouTube, Sonos, Native Instruments, and more, while building the culture and operations to sustain it.

Francis Phan's Innovation Studio program for building creative design culture at Yahoo and Splice
04
Innovation Studio
Yahoo & Splice · Culture Design

A structural intervention in how creative teams think, collaborate, and grow. Developed at Yahoo, brought to Splice, and the work I'm most proud of.